Whether you need a personalized demo, have questions about pricing, or want to discuss your specific security requirements—our team is here to help.
General inquiries and support questions. We typically respond within 4 business hours.
General:
hello@policysafeguard.com
Support:
support@policysafeguard.com
Sales:
sales@policysafeguard.com
Chat with our team during business hours for instant answers to your questions.
Hours: Mon-Fri, 9am-6pm EST
Start ChatEnterprise customers receive 24/7 phone support. Professional plan customers get support during business hours.
Note: Phone numbers are provided to paid customers upon account activation. Contact us via email or live chat to get started.
See PolicySafeguard in action with a live demo tailored to your firewall environment and security requirements
Have a question or want to learn more? Fill out the form below and we'll get back to you soon.
Find answers quickly with our self-service resources
Comprehensive guides, API reference, tutorials, and troubleshooting tips. Search our knowledge base for instant answers.
Browse Docs →Connect with 5,000+ PolicySafeguard users. Ask questions, share experiences, get help from community experts.
Join Forum →Step-by-step video guides covering installation, configuration, CI/CD integration, and advanced features.
Watch Videos →Demo Requests: We'll contact you within 1 business day to schedule your personalized demo at a time that works for you.
Sales Inquiries: Our sales team responds within 4 business hours. For urgent requests, call us directly.
Support Questions: Professional plan: 8 business hours. Enterprise plan: 1-4 hours based on severity (24/7 for critical issues).
General Inquiries: We aim to respond to all messages within 4 business hours during weekdays.
North America (EST):
Monday-Friday: 9:00 AM - 6:00 PM
Saturday-Sunday: Closed
Europe (GMT):
Monday-Friday: 8:00 AM - 5:00 PM
Saturday-Sunday: Closed
Africa (SAST):
Monday-Friday: 9:00 AM - 6:00 PM
Saturday-Sunday: Closed
Enterprise customers receive 24/7 support
Based in San Francisco with support across continents
San Francisco, CA, USA
hello@policysafeguard.com
For pricing and demos
sales@policysafeguard.com
Technical assistance
support@policysafeguard.com
No need to wait—start your free trial right now or explore our pricing options